________ creates statistical models of customer behaviour and the value of customer relationships over time.
A)CRM
B)Analytical CRM
C)Operational CRM
D)Collaborative CRM
E)Transactional CRM

Question

Quizplus · Accepted Answer

Analytical CRM involves the use of statistical models to analyze customer data and behavior patterns, as well as forecast future trends. Therefore, creating statistical models of customer behavior and the value of customer relationships over time is a key feature of Analytical CRM.

________ Creates Statistical Models of Customer Behaviour and the Value