You Work in a Small Office of Fewer Than 20

You work in a small office of fewer than 20 employees that has no dedicated IT staff. As the resident technical expert you are called on to deal with computer issues and technology-related decisions. Lately this has been taking up more of your time and you feel that it is no longer an efficient arrangement. You speak to your boss about contracting with an IT company to oversee these needs, and she tells you to research some options.
-Carmelo doesn't consult any books for the research project he is doing at work. When his boss asks why not, Carmelo replies that books are not only unnecessary in light of all the information available online, they are undesirable as sources. Discuss this statement.