In the analyzing phase of creating this message, you think about the purpose, desired outcome, and business result of your message. Which of the following best articulates the business result of this message?
A)to suggest the possibility of implementing a flex-time schedule in your office
B)to describe to your boss how your life would change with a flex-time schedule
C)to tell your boss how much your friend likes having a flex-time schedule
D)to improve employee productivity and job satisfaction by better enabling employees to balance their work and personal lives
E)to have your boss agree to implement a more flexible working schedule for employees

Question

Quizplus · Accepted Answer

D) This choice best articulates the business result of your message, that is, how it will impact your company if your audience agrees to your request. The purpose of your message is why you are communicating (in this case, to suggest the flexible schedule). The outcome of your message is how you would like your audience to respond (in this case, agreeing to implement the new schedule).

In the Analyzing Phase of Creating This Message, You Think