All of the following are examples of routine business requests EXCEPT ________.
A) requesting the exchange of an item when you were sent the wrong merchandise
B) explaining a travel expense to the accounting department
C) persuading a client to postpone a project so that your company can take the job
D) sending your supervisor the data that she requested
E) responding to a request to present your progress at the next team meeting
Correct Answer:
Verified
Q1: The indirect approach _.
A)is the better choice
Q2: Consider the request below:
Our department is short-staffed
Q3: The direct approach _.
A)is less polite
B)is less
Q5: Avoid just _ your request, which requires
Q6: Before you can roll out the new
Q7: "If I get this information from you
Q8: Before you can roll out the new
Q9: Which of the following statements uses the
Q10: Which of the following statements about audience
Q11: Consider the request below:
Our department is short-staffed
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