Kang has been tasked with developing a customer support hotline for his company's product. Kang thinks that a hotline will be too expensive to run and will limit his company's ability to resolve as many customer issues as possible. What might Kang suggest for a cheaper and potentially more useful solution?
A)a webinar
B)a blog
C)a discussion forum
D)a chatline
E)a YouTube channel

Question

Quizplus · Accepted Answer

C) A discussion forum may potentially help thousands of customers at once at a low cost to the company since it is largely customer driven.

Kang Has Been Tasked with Developing a Customer Support Hotline