Passive listening happens when you listen but you suppress your thoughts and feelings about what you are hearing in order to avoid conflict.

Question

Quizplus · Accepted Answer

Don't confuse passive listening with passive (nonassertive) behaviour or communication. You can easily be a passive listener and be an aggressive (overassertive) communicator at the same time. Passive listening means hearing what is being said without actually engaging with the content. Passive behaviour and communication means to withhold feelings and thoughts in order to avoid conflict.

Passive Listening Happens When You Listen but You Suppress Your