A letter would be appropriate for each of the following situations EXCEPT ________.
A)informing your boss that you are resigning
B)alerting employees that a flex-time schedule will go into effect
C)communicating news to a client
D)informing a customer of a change in terms
E)offering a promotion to someone in your department

Question

Quizplus · Accepted Answer

B) In contrast to memos that are intended for internal audiences, letters are generally intended for external audiences such as customers or clients. Letters are, however, used for internal communication when the situation calls for formality, like a resignation or an offer of a promotion.

A Letter Would Be Appropriate for Each of the Following