Jenna requested and was granted a week's vacation time at the end of June. Due to an unforeseen crisis at the office, her boss now needs to tell her that she must work that week instead.
-When communicating this message the best approach would likely be for her boss to ________.
A)state the main idea right away to get it over with
B)hint at the main idea and let Jenna read between the lines
C)tell Jenna the bad news first and then explain all the reasons why
D)build up to the main idea, stating the reasons why before actually giving her the bad news
E)give her the bad news right away so that she doesn't get impatient

Question

Jenna requested and was granted a week's vacation time at the end of June. Due to an unforeseen crisis at the office, her boss now needs to tell her that she must work that week instead. 
-When communicating this message the best approach would likely be for her boss to ________.
A)state the main idea right away to get it over with
B)hint at the main idea and let Jenna read between the lines
C)tell Jenna the bad news first and then explain all the reasons why
D)build up to the main idea, stating the reasons why before actually giving her the bad news
E)give her the bad news right away so that she doesn't get impatient

Quizplus · Accepted Answer

D) Since this message contains negative news that Jenna is not expecting, the indirect organizational plan should be used. This involves using the supporting details to build up to the main idea.

Jenna Requested and Was Granted a Week's Vacation Time at the End