
Average number of repeat visits in a spa unit is a ________ measure on a balanced scorecard.
A) customer perspective
B) financial perspective
C) learning-and-growth perspective
D) internal-business-process perspective
Correct Answer:
Verified
Q1: Make a list of steps of designing
Q2: A report that measures financial and nonfinancial
Q3: The first step in designing accounting based
Q4: Return on investment can be increased by
Q6: An example of a performance measure with
Q7: The balanced scorecard in most organizations is
Q8: Some companies present financial and nonfinancial performance
Q9: Which of the following is true about
Q10: Which of the following steps in designing
Q11: Customer-satisfaction measures are an example of the
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