A study is said to have validity if the same questions, asked of a similar sample, produce the same findings.
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Q90: As consumers use more and more highly
Q91: Qualitative research uses open-ended, unstructured questions, while
Q92: Most unsatisfied customers complain to customer service
Q93: In order to increase the response rate
Q94: Drawn from internal secondary data, customer lifetime
Q96: Qualitative research studies are conducted by highly
Q97: People are most likely to take the
Q98: The sequence of questions in a questionnaire
Q99: Focus groups and depth interviews are quantitative
Q100: Interviewing the correct target market or potential
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