Pete ate at a local tex-mex chain last weekend and received such poor service that he swore he would never go back.The following Monday,when his coworkers asked about his weekend,Pete told them about the bungled,dissatisfactory service he received,and even exaggerated the lousy experience he had.In this situation,Pete is best described as a(n)________.
A) loyalist
B) apostle
C) hostage
D) terrorist
E) mercenary

Question

Quizplus · Accepted Answer

Pete is best described as a "terrorist" in this context because he is spreading negative word-of-mouth about the business due to his poor experience, potentially harming the business's reputation.

Pete Ate at a Local Tex-Mex Chain Last Weekend and Received