A human resource manager asks you for advice.She wants to introduce a training program that will help resolve personality conflicts at work so employees may improve the way they communicate with each other.All else being equal,what off-the-job training method would you recommend to the manager
A)case incidents
B)role play
C)simulations
D)games

Question

Quizplus · Accepted Answer

Role play is a training method that involves creating a scenario where employees can practice conflict resolution skills in a safe environment. This allows them to improve their communication skills and learn how to manage conflicts effectively. It also allows the HR manager to provide immediate feedback and coaching to employees. Additionally, role play can be conducted outside of work hours, making it an excellent off-the-job training method.

A Human Resource Manager Asks You for Advice