What are the two trends in the range of accommodation to customers' needs?
A)Extraction and delivery
B)Standardization and flexibility
C)Customization and standardization
D)Experience and flexibility

Question

Quizplus · Accepted Answer

The two trends in the range of accommodation to customers' needs are customization and standardization. Customization means adapting the service or product according to the individual needs and preferences of the customer, while standardization refers to providing a consistent level of service or product quality across all customers. These two trends are important for ensuring customer satisfaction and loyalty, as they allow customers to feel valued and catered to while also maintaining a level of consistency and reliability in the business.

What Are the Two Trends in the Range of Accommodation