To Assist Hospital Personnel in Collecting the Highest Quality Specimen

To assist hospital personnel in collecting the highest quality specimen, the laboratory should

A) post the microbiology laboratory's phone numbers in each section so personnel can call with questions and problems.
B) develop a well-written handbook and make it available at every patient care unit.
C) allow personnel to go to the floor and collect all specimens.
D) severely reprimand staff for not collecting specimens properly.