An unlabeled specimen is sent from the intensive care unit to the laboratory.When the specimen arrives in the laboratory, the laboratory manager decides that corrective action needs to occur.What can be constructed to evaluate and correct the problem?
A)Find fault with the nurse causing the problem.
B)Provide training for the nurse responsible for the problem.
C)Empower a facilitator.
D)Make a cross-functional team.

Question

Quizplus · Accepted Answer

When patient outcome is less than desirable, the process must be evaluated and corrected.The focus is on the process, not the individual.The primary rule to follow is to refrain from finger pointing or fault finding.Preanalytic and postanalytic activities usually take place outside the laboratory and require a cross-functional team to evaluate and correct the problem.

An Unlabeled Specimen Is Sent from the Intensive Care Unit