Thurston asked his employee, Connor, how the monthly report was coming along, since it was due soon.Connor told Thurston it was nearly complete and would be ready by the deadline.Thurston then went to Connor's administrative assistant, Sean, and asked Sean to confirm what Connor had said.The primary barrier to communication in this situation is __________.
A)poor listening
B)filtering
C)trust and credibility
D)perception

Question

Quizplus · Accepted Answer

The primary barrier to communication in this situation is trust and credibility because Thurston did not fully trust Connor's response and felt the need to check with another employee. This indicates a lack of trust in Connor's abilities or honesty. Poor listening, filtering, and perception do not seem to be the primary issue in this scenario.

Thurston Asked His Employee, Connor, How the Monthly Report Was