Multiple departmentalization is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed.

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Multiple departmentalization refers to dividing a company's activities into different departments based on functions, products, customers, regions, or processes. It is not related to fundamental rethinking and radical redesign of business processes, which is known as business process reengineering (BPR). BPR aims at achieving dramatic improvements in performance measures by fundamentally changing the way work is done.

Multiple Departmentalization Is the Fundamental Rethinking and Radical Redesign of Business