Jill had an idea for improving the process of recording invoices.When she told her boss about her idea,he told her it was a good idea but the department would stick with the old system.When she asked why they could not change to the new system,her boss would only say,"We have always done it this way and it makes sense to us." This is an example of the _______ level of culture.
A)behavior
B)values and beliefs
C)assumptions
D)objective

Question

Quizplus · Accepted Answer

The boss's response, "We have always done it this way and it makes sense to us," reflects underlying assumptions about how things should be done within the organization. These assumptions are often unspoken but guide behavior and decision-making at a fundamental level.

Jill Had an Idea for Improving the Process of Recording