Lauren is listening to a co-worker describe a problem with her supervisor.As she listens,Lauren is trying to put herself in her co-worker's situation and understand the real problem between the supervisor and her co-worker. Lauren is using _______ skills to complete this task.
A)technical
B)human relations
C)conceptual and design
D)business

Question

Quizplus · Accepted Answer

Lauren is using human relations skills to understand and empathize with her co-worker's problem with their supervisor. Human relations skills focus on understanding and working well with others in the workplace.

Lauren Is Listening to a Co-Worker Describe a Problem with Her