In dealing with an employee who is of a different culture, a manager practicing cross-cultural communication skills might put herself in the place of the employee, a method termed
A)sympathy.
B)empathy.
C)symbolic interaction.
D)semantics.
E)hypothesis testing.

Question

Quizplus · Accepted Answer

Empathy refers to the ability to understand and share the feelings of another person. By putting herself in the place of the employee from a different culture, a manager can better understand the employee's perspective and potential challenges they may face. This can lead to more effective communication and a stronger relationship between the manager and employee.

In Dealing with an Employee Who Is of a Different