SCENARIO 7-2 You are a professor is trying to mediate a dispute that occurred during the class.There are four members of the team who have been asked to prepare a team presentation; the four members cannot agree upon how to proceed.The members are not speaking to each other and are standing at a great distance from one another.Most of the members of the team are frowning and, when asked to discuss the problem, their voice tones indicate that they are unhappy with the situation.
You can tell these students are having problems by
A)filtering.
B)interpretation.
C)nonverbal communications.
D)channel analysis.
E)selective perception.

Question

Quizplus · Accepted Answer

Nonverbal communication, such as frowning and voice tone, is clearly indicating that the team members are unhappy and there is a problem.

SCENARIO 7-2 You Are a Professor Is Trying to Mediate