Every night Donna asks Larry how his day went.She figures he must hate his job because he does nothing but complain about terrible things that happened during the day.When she attends an office party with him,Donna is surprised to find that Larry's coworkers are pleasant and fun and that Larry seems to enjoy what he does.The fact that Larry remembers the negative aspects of his job more than the positive ones is an example of:
A) framing
B) the representativeness heuristic
C) the availability heuristic
D) brainstorming

Question

Quizplus · Accepted Answer

Larry's tendency to remember the negative aspects of his job more than the positive ones is an example of the availability heuristic. This heuristic refers to our tendency to make judgments based on how easily and readily available information is in our memory. In this case, negative events may be more salient and easier to remember than positive events, leading Larry to overemphasize the negative aspects of his job when he reports to Donna.

Every Night Donna Asks Larry How His Day Went