Which of the following comments best describes a collection message in the appeal stage?
A) It is a reminder for a customer who forgot to pay.
B) It is not concerned with customer goodwill.
C) It is written from the writer's points of view.
D) It uses the indirect persuasive outline.

Question

Quizplus · Accepted Answer

Collection messages in the appeal stage often use the indirect persuasive outline, aiming to convince the recipient to fulfill their obligation while maintaining a positive relationship.

Which of the Following Comments Best Describes a Collection Message