Carol Zelner, the manager of a small event management company, is known for her efficiency. She provides the team with clearly defined tasks, guidelines, and directives. Further, she is always available to provide feedback or resolve troubles. Recently, with Carol on leave for about three weeks, the team had a lot of problems. The team members lacked the requisite information on client details, locations, and budgets and had to repeatedly cross-check with each other or the clients. Which of the following, if true, would best explain the problems faced by Carol's team currently?
A) Members of Carol's team have a high degree of satisfaction with their role in the team's communication.
B) Carol selects employees for her company by evaluating their personality traits to ensure that they fit well into the team-based environment of the company.
C) Carol encourages all group members to actively communicate with each other.
D) Carol's team primarily consists of individuals from low-context cultures.
E) The communication in Carol's team follows the approach represented by a wheel network.

Question

Quizplus · Accepted Answer

The fact that the members of Carol's team have a high degree of satisfaction with their role in the team's communication does not explain the problems in the group in her absence. The fact that Carol selects employees for her company by evaluating their personality traits to ensure that they are a good fit with the company's team-based environment does not explain the problems faced by the team in her absence. The fact that Carol encourages all group members to actively communicate with each other does not explain the problems faced by the team in her absence. The fact that Carol's team primarily consists of individuals from low-context cultures does not explain the problems faced by the team in her absence. The fact that the communication in Carol's team follows the approach represented by a wheel network does explain the problems faced by team in her absence. This network relies on a central figure to act as the conduit for all of the group's communication.

Carol Zelner, the Manager of a Small Event Management Company