A Customer Resource Management (CRM)system is an example of a(n)________.
A)single-user database application
B)multiuser database application
C)e-commerce database application
D)A or B
E)Any of A,B,or C

Question

Quizplus · Accepted Answer

A CRM system is a multiuser database application that is designed to manage interactions with customers, track customer information, and provide insights into customer behavior for business decision making. It allows multiple users in an organization to access and update customer information, improving communication and coordination within the company. While it may integrate with e-commerce applications, it is not solely an e-commerce database application.

A Customer Resource Management (CRM)system Is an Example of A(n)________