In Porter's five forces model,the two strength factors that relate to competitive forces are ________ and customer loyalty.

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The two strength factors that relate to competitive forces are switching costs and customer loyalty. Both of these factors make it difficult for customers to switch to competitors, which strengthens a company's competitive position. High switching costs mean that customers have invested time and resources into a product or service and are less likely to switch to a competitor. Customer loyalty means that customers have a strong attachment to a company's brand or product, making them less likely to switch to a competitor.

In Porter's Five Forces Model,the Two Strength Factors That Relate