In the context of formal communication channels, _____ is used to give those at lower levels the chance to share their concerns with higher-level authorities.
A) Upward communication
B) Incongruent communication
C) Horizontal communication
D) Downward communication

Question

Quizplus · Accepted Answer

Upward communication refers to the flow of information from lower levels of hierarchy to higher levels. It allows lower-level employees to share their concerns, feedback or suggestions with their superiors or higher authorities. This helps in creating a democratic environment where the opinions of everyone are heard and considered. Upward communication can be facilitated through various channels like suggestion boxes, performance appraisals, meetings, etc.

In the Context of Formal Communication Channels, _____ Is Used