Caleb received a notification from a food delivery app that certain restaurants would be out of service for the day. He assumed that these restaurants were physically shut down, which was not the case. This scenario illustrates the concept of _____.
A) closure
B) kinesics
C) social loafing
D) structural accommodation

Question

Quizplus · Accepted Answer

The scenario illustrates the concept of closure, which refers to the tendency to fill in gaps in information based on past experiences and assumptions. Caleb assumed that the restaurants were physically shut down because they were out of service for the day.

Caleb Received a Notification from a Food Delivery App That