In the context of matrix departmentalization, which of the following is a difference between a simple matrix and a complex matrix?
A) A simple matrix involves interactions only related to employees, whereas a complex matrix involves interactions related to all aspects of running an organization.
B) In a simple matrix, managers in different parts of the matrix negotiate conflicts directly, whereas in a complex matrix, managers in different parts of the matrix report to matrix managers who help resolve conflicts.
C) Matrix managers play a primary role in a simple matrix, whereas there are no matrix managers in a complex matrix.
D) A simple matrix combines the product and geographic forms of departmentalization, whereas a complex matrix combines the functional and customer forms of departmentalization.

Question

Quizplus · Accepted Answer

In a simple matrix, managers in different parts of the matrix are responsible for negotiating and resolving conflicts directly. However, in a complex matrix, managers in different parts of the matrix report to matrix managers who help resolve conflicts. This is one of the major differences between the two forms of matrix departmentalization.

In the Context of Matrix Departmentalization, Which of the Following