When Nathanil Inc., a network service provider, introduced 4G data plans, it observed that most of its customers completely stopped using 2G and 3G data plans and switched to 4G. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
A) Technological singularity
B) Technological lockout
C) Technological substitution
D) Technological determinism

Question

Quizplus · Accepted Answer

The scenario best illustrates technological substitution, which is the process where a new technology completely replaces the old one, rendering it obsolete. The customers completely stopped using 2G and 3G data plans and switched to 4G, indicating a clear substitution of the old technologies with the new one. Technological singularity refers to a hypothetical event in which artificial intelligence exceeds human intelligence, and technological lockout refers to the situation where a dominant technology prevents the emergence of new ones. Technological determinism is the belief that technology determines social change, and it is not applicable in this scenario.