Edgar, the production manager at a textile factory, has noticed a decline in the production capacity of the factory. He wants to understand the reason behind this trend and make a decision on how to resolve the issue. In the context of rational decision making, which of the following is the first step that Edgar should ideally take?
A) Identifying and defining the problem
B) Computing the optimal decision
C) Generating alternative courses of action
D) Identifying decision criteria

Question

Quizplus · Accepted Answer

The first step in rational decision making is to identify and define the problem. Only by understanding the problem can Edgar generate alternative courses of action, identify decision criteria, and compute the optimal decision.

Edgar, the Production Manager at a Textile Factory, Has Noticed