Most of the employees at Worthempt, an accounting firm, express their grievances to Vincent, a senior human resources coordinator, because he is highly considerate and approachable. The employees believe that Vincent never fails to get issues solved for them. In this scenario, which of the following skills is Vincent most likely to possess?
A) Human skills
B) Planning skills
C) Technical skills
D) Conceptual skills

Question

Quizplus · Accepted Answer

Vincent's ability to be approachable and solve issues for employees suggests that he possesses strong human skills, which involve being able to communicate effectively, build positive relationships, and understand and empathize with others' viewpoints. Planning skills involve setting goals and developing strategies, technical skills involve having specialized knowledge and expertise, and conceptual skills involve understanding the bigger picture and how different parts of an organization fit together. While these skills are important, they are not as relevant to Vincent's role as human skills.

Most of the Employees at Worthempt, an Accounting Firm, Express