You Have Decided After Consultation with Your Manager That the Problem

You have decided after consultation with your manager that the problem between Janet and Jim must be solved; somehow Janet must be made aware of the impact of her work not being completed within the required timeline. In order to resolve the situation and maintain as much objectivity as possible, you want to create a response that avoids

A) selective perception and stereotyping.
B) a problem solving approach.
C) communication with both Janet and Jim.
D) assigning responsibility for future behaviour.
E) acting in a leadership capacity.