CRM software is useful because:
A)customer information can be shared with competitors
B)customer information is available to many people in the company
C)customer information is stored locally on the salesperson's computer
D)customer information is updated automatically by the CRM provider
E)customer information can be changed only with approval of a supervisor

Question

Quizplus · Accepted Answer

CRM software centralizes customer information, making it accessible to various employees within a company, which enhances collaboration and customer service.

CRM Software Is Useful Because