On a customer satisfaction survey,which answer indicates a need for more focus on needs awareness?
A)"The product was not as fast as the salesperson said it would be."
B)"The product did not solve my problems."
C)"The product is not a strong value for the money."
D)"The product arrived broken in the box."
E)"The product had a strange color."

Question

Quizplus · Accepted Answer

This answer indicates that the customer's needs were not fully understood or met by the product. Therefore, there is a need for more focus on needs awareness.

On a Customer Satisfaction Survey,which Answer Indicates a Need for More