In order to look good before a performance evaluation,a manager might tell his or her boss about the things that are going well in the manager's unit and fail to mention the challenges she or he is facing.This is an example of which type of communication barrier?
A) information overload
B) filtering
C) misperception
D) selective perception

Question

Quizplus · Accepted Answer

Filtering occurs when a communicator intentionally manipulates information to create a more favorable impression. In this case, the manager is selectively sharing information with the boss to present a positive image and is withholding information about challenges or issues.

In Order to Look Good Before a Performance Evaluation,a Manager