Often an employee can follow ____________ when they must take corrective action to prevent further defects.
A) quality manuals
B) leadership influence
C) policies and procedures
D) QA
Correct Answer:
Verified
Q60: The strategic goals and plans made at
Q61: Controls can generate:
A)antagonism.
B)creativity.
C)support.
D)none of the answers are
Q62: Computer monitoring of customer service telephone calls
Q63: Many major airports require people and their
Q64: Controls that focus on "after the fact"
Q66: If a control is too _,a deviation
Q67: Examples of feedforward controls include _ controls.
A)therapeutic
B)backlash
C)diagnostic
D)prevention
Q68: Often in organization we use a _
Q69: The concept that measurements provided by the
Q70: The basic types of controls are _.
A)prevention,diagnostic,therapeutic
B)feedforward,in-process,diagnostic
C)prevention,feedback,feedforward
D)feedforward,concurrent,feedback
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