Which of the following is not one of the principles of TQM?
A) Quality improvements create productivity gains.
B) Process-control techniques are used to prevent defects.
C) Quality is determined by product design and achieved by effective process controls.
D) Relationships with suppliers are short term and are quality-oriented.
Correct Answer:
Verified
Q39: Quality features originate with an organization's _.
A)external
Q40: The kaizen approach calls for gradual but
Q41: _ commits organizations and their people to
Q42: At universities and hospitals,TQM is known as:
A)leadership
Q43: The individual that is given credit for
Q45: The relationship between the amount of input
Q46: Statistical process control (SPC)is the use of
Q47: Joseph M.Juran cautions that moving toward improvement
Q48: Consultants Treacy and Wiersema believe that companies
Q49: Commitment to productivity and quality improvements means
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