Use of the following methods will help an interviewer deal with difficult people, except:
A) Disarm the interviewee using surprise
B) Change tactics
C) Make it hard to say "No"
D) Don't react
E) All of the above are useful in dealing with difficult people

Question

Quizplus · Accepted Answer

A: Also Correct; One way to deal with a difficult person is to disarm them. They are expecting you to react-by not reacting and by listening you effectively disarm the difficult person.
B: Also Correct; In some situations, changing tactics is the only viable option to reduce hostility.
C: Also Correct; Asking "what if" questions makes it hard for the difficult person to say no by asking questions that will make the interviewee think of consequences.
D: Also Correct; An interviewer should never react to the respondent in anger
E: Correct

Use of the Following Methods Will Help an Interviewer Deal