The major purpose of a call report is to:
A)record the time and date of all phone calls.
B)provide a precise record of purchases by each customer.
C)provide a summary of what happened during the call and an indication of what future action is required.
D)provide a summary of your activities.
E)provide a summary of time spent with each customer.

Question

Quizplus · Accepted Answer

The major purpose of a call report is to provide a summary of what happened during the call and an indication of what future action is required. The call report serves as a record of important details discussed during the call and helps to ensure that follow-up actions are taken effectively. Recording the time and date of phone calls, summarizing activities, and noting the time spent with each customer may also be included in a call report, but these are not the primary purpose. Providing a precise record of purchases by each customer is more relevant to sales reports or customer account management.

The Major Purpose of a Call Report Is To