While changing a business process by adding a resource,one should add cost to the value chain if ________.
A)the resources added are non-human
B)the resources added are human
C)the cost is not recurrent and is a one-time investment
D)the change generates value greater than its cost

Question

Quizplus · Accepted Answer

The most important factor to consider while changing a business process is whether the change generates value greater than its cost. Adding a resource, whether human or non-human, incurs cost to the value chain. However, if the change generates enough value to justify the cost, it is a prudent decision. Recurrent or one-time investment is not the main factor to consider; value generated by the change is. Therefore, the best choice here is D.

While Changing a Business Process by Adding a Resource,one Should