Which of the following is true of business processes in nonprofit and governmental organizations?
A)Interorganizational processes are not possible owing to policies and regulations.
B)Lack of revenue-generation makes process-mapping difficult.
C)Authority and responsibility for processes are not clearly defined.
D)Business processes are service-oriented.

Question

Quizplus · Accepted Answer

Business processes in nonprofit and governmental organizations are primarily service-oriented, with the focus on providing public services and meeting social needs. Interorganizational processes are possible, but there may be policies and regulations that govern these processes. Authority and responsibility for processes may be clearly defined, especially in government organizations where processes are often managed by different departments and agencies. Lack of revenue-generation can also make process-mapping challenging, but this is not a defining characteristic of nonprofit and governmental business processes.

Which of the Following Is True of Business Processes in Nonprofit