For survey feedback to be an effective method, certain guidelines should be used.Which of the following is not a guideline presented in your textbook?
A)Feedback should be reported in a group format.
B)Employees must be able to trust that there will be no negative repercussions from their responses.
C)Employees should be informed of the purpose of the survey.
D)Follow-through should be completed by an external change agent.

Question

Quizplus · Accepted Answer

The guideline presented in the textbook is that follow-through should be completed by an internal change agent, not an external one. Therefore, option D is not a guideline presented in the textbook.

For Survey Feedback to Be an Effective Method, Certain Guidelines