Suppose a manager asks an employee to purchase a birthday gift for manager's wife. If the employee is to complete this request, which of the following is most true?
A)The request falls outside the employee's zone of indifference and will therefore be performed.
B)The manager must enlarge the zone of indifference with power.
C)The manager must use his/her authority.
D)All of these

Question

Quizplus · Accepted Answer

The request falls outside of the employee's zone of indifference since it is not related to their job duties. Therefore, the manager must enlarge the zone of indifference by using their power or authority to make the request part of the employee's job responsibilities.

Suppose a Manager Asks an Employee to Purchase a Birthday