According to the text, quality may be defined as:
A)a measure of product or service excellence minus the amount of defects.
B)an inherent or distinguishing characteristic
C)the attribute of an elementary sensation that makes it fundamentally unlike any other sensation
D)peculiar and essential character

Question

Quizplus · Accepted Answer

The definition of quality given in option A aligns with commonly accepted definitions of quality as a measure of excellence minus the amount of defects. Options B, C, and D provide more general definitions of the concept of quality but do not capture its specific meaning in the context of products or services.

According to the Text, Quality May Be Defined As