Which of the following nonfinancial areas is NOT benchmarked on a balanced scorecard?
A)The company's relationship with its customers
B)The company's future goal setting
C)The company's key internal processes
D)The company's learning and growth

Question

Quizplus · Accepted Answer

The balanced scorecard is used to measure and manage various nonfinancial areas, including the company's relationship with its customers, key internal processes, and learning and growth. However, future goal setting is not a specific area that is benchmarked on a balanced scorecard; rather, the scorecard is a tool that can help the company track progress towards achieving its established goals.

Which of the Following Nonfinancial Areas Is NOT Benchmarked on a Balanced