The process in which managers inform their staff of a change and why it is needed is known as:
A)Unfreezing
B)Changing
C)Refreezing
D)None of the above

Question

Quizplus · Accepted Answer

Unfreezing is the first stage in the process of managing change, in which managers inform their staff of a change and why it is needed. This stage involves creating awareness among employees about the need for change and helping them to understand the reasons behind it. Only after employees are unfrozen can they be changed and refrozen into a new state that aligns with the change. Therefore, choice A is the best answer.

The Process in Which Managers Inform Their Staff of a Change