CRM and supply chain management (SCM)systems combined are often referred to as ____.
A) decision support systems (DSSs)
B) enterprise resource planning (ERP) systems
C) business intelligence (BI) systems
D) geographic information systems (GISs)

Question

Quizplus · Accepted Answer

CRM and SCM systems combined are an essential part of an ERP system, which integrates various business functions into a single, comprehensive system. ERP systems facilitate better decision-making by providing real-time access to accurate and relevant data from across the organization. Therefore, the best choice is B - enterprise resource planning (ERP) systems.

CRM and Supply Chain Management (SCM)systems Combined Are Often Referred