You are president of a company with 38 brick-and-mortar flower shops.The board has decided the company should expand into e-commerce.You tell your vice-presidents about the shift in strategy.They will in turn pass the word down through the ________ to lower level managers,supervisors,and employees.
A) chain of command
B) value chain
C) division of labor
D) matrix

Question

Quizplus · Accepted Answer

The term "chain of command" refers to the hierarchy of authority and communication within an organization. In this scenario, the decision to expand into e-commerce is being communicated from the president to the vice-presidents, who will then communicate it down the chain of command to lower-level managers, supervisors, and employees. The other options (B, C, and D) do not accurately describe this process.

You Are President of a Company with 38 Brick-And-Mortar Flower