Which of the following ranks communication channels from richest to leanest?
A) e-mails, telephone conversation, presentations, face-to-face
B) face-to-face, newsletter, presentations, e-mail
C) e-mail, telephone conversation, presentations, face-to-face
D) face-to-face, presentations, telephone conversation, e-mails

Question

Quizplus · Accepted Answer

The richest communication channels involve greater sensory experience and opportunities for immediate feedback. Face-to-face communication is considered the richest communication channel because it involves the use of all five senses and allows for immediate exchange of feedback. Presentations are also considered a rich communication channel because they allow for visual, auditory, and sometimes even kinesthetic engagement. Telephone conversations are less rich than face-to-face communication because they only involve two senses (hearing and speaking) and limited non-verbal cues. Finally, emails are the leanest communication channel because they involve only written words and lack any form of sensory experience or immediate feedback. Therefore, the order from richest to leanest is face-to-face, presentations, telephone conversation, and emails.

Which of the Following Ranks Communication Channels from Richest to Leanest